Projects

Podcast on Understanding Digital Fraud

Made a 08 Series Podcast on Financial Fraud affecting citizens who are unaware of financial crimes through account takeover, Fishing and other frauds. The fraudsters are defrauding millions of Rupees through these frauds, especially senior citizens, housewives etc. I decided to create a series of Podcasts first to understand how these frauds are taking place by meeting victims and experts.

This Podcast has over 1000 subscribers and has been played at my School ‘Suncity’ wherein thousands of children were educated on this topic .

This has also been played at various residential condominiums in Gurgaon for educating the senior citizens. Very senior officials from IndusInd and ICICI Bank have praised this activity and shared this activity as part of their LinkedIn and Instagram feed.

The Podcast has been nominated by IndusInd Bank as a ‘Great Customer Awareness Drive’ and I was awarded a Certificate at a Branch Function.

Voluntary Service with Earth Saviours Foundation

I worked as a Volunteer with the The Earth Saviours Foundation (TESF) during the weekends and holidays from the period 1st August to 31st December 2024

During this period, I provided services to the old and disabled people living at the shelter homes of TESF located at Bandhwari and Mandawar villages, District Gurgaon, Haryana. I coordinated with the administration team for the welfare of poor and needy people.

Did counselling of these people and also helped in serving food and medicines to them.

Internship at Ask Techsoft Care Pvt. LTD. (DrSafeHands)

Activities Carried Out-

Sexual and Mental Health awareness Drive in the LGBTQ community

Marketing Activities for the Promotion of our packages on Hepatitis B , AIDS , HIV & other STDs

Assisted in the marketing activities on the launch of a new Dr Safehands clinic in Gurgaon

Met with LGBTQ community representatives and explained to them on merit of visiting the clinic for HIV infected patients

Face to face meeting with patients and making them understand the long term treatment options they have

Summer Internship with Globiva Services Pvt. Ltd (Business Process Outsourcing)

Duration- 1st May 25 to till date

Project Title – Understanding Customer

Activities Carried Out-

Customer Service and Operations Function

Grievances for credit card customers of a leading bank.

Was on the customer service floor for three weeks listening to customer service calls and speaking to Customer service agents.

For the next five weeks I was taking live calls for three hours per day

Research Projects

The Rise of Online Businesses: Key Success Factors for Small E-Commerce Startups

The last 20 years have seen a significant change in the global business environment, mostly due to the rapid development of digital technology. Once a specialized phenomena seen only in industrialized nations, e-commerce is now a worldwide force that is changing how organizations and consumers conduct business and purchase. Statista estimates that worldwide retail e-commerce sales reached over USD 5.8 trillion in 2023 and will rise to USD 8 trillion by 2027. These figures highlight how prevalent internet access, mobile devices, and consumers' increasing need for convenience have all contributed to the strong momentum of online shopping. In addition to selling goods, companies of all sizes are also using digital platforms to interact with consumers and establish global brands, upending conventional retail models and changing consumer behavior globally.

Published in :

https://www.jisem-journal.com/index.php/journal/article/view/12052